I find it helpful, during discussions with a new client, to have them discern whether they are in alignment with us and our way of working. We work only with extraordinary leaders. We have no ‘test’ to determine an extraordinary leader. Rather, we ask the new client to read this link, which is a list of what our clients value. If the new client has similar values, the alignment with us as their consultants is on a good foundation.
The client, when working with us, is not surprised along the way when we emphasize maximum participation in meetings, with the greatest mixture of the stakeholders in attendance in relation to what is appropriate for the situation, the circumstances, and the desired outcomes. They are not surprised that we promote a culture of leadership. They are not surprised that we focus on the development of capacity along the way, including leadership capacity and relationship capacity to carry out the solutions that they create.